All I want for Christmas

All I want for Christmas is for my dad to come home from the hospital. This is a short but detailed description of what has occurred in the last 72 hours.
Friday afternoon my dad slipped and fractured his tibia (bone in the leg). He went to the ER, they placed a splint on the leg. He was released and came home. (When they should have made contact with the bone Dr (technically name is escaping me). To see if he needed surgery. So on Saturday morning the doctor calls and states that he needs surgery and asks if he has eaten my dad says yes and therefore the doctor schedules the surgery for Sunday. So yesterday we were up by 5 and at the hospital by 7. We have Kasier and therefore had to drive to Modesto for the surgery. Let me just tell you what a horrible experience that was. We were asked to arrive early so that everything could go smoothly. Let me just say it didn't go very smoothly at all. We went into admitting and waited for a half hour fora transporter to come and get my dad and take him up to pre-op. Finally the transporter came and took my dad to pre-op nobody was there. So the transporter took us back down to admitting and we waited outside their hall way for another 2 hours. In the hall way, while my dad was in pain. And nurses and doctors while scant would come by and wouldn't be surprised or alarmed at all by this sight. I was in the admitting office every ten minutes. And every 10 minutes I got the same response, I will call up and see if someone can come and get You. After the first hour I was more then livid. I asked that she get some answers or I was going to get my dad into pre op myself so that he could have a bed. His leg was in a cast and needed to be elevated, kinda of hard to do when u are in a wheel chair in the middle of a hall way. So were finally taken to pre op by the nursing supervisor who got an ear full about how I felt.But it doesn't end there. Normally only patients are allowed in pre op but for us they made an exception. We were allowed to go on, only because they where so short staff that they had us transfer my dad into bed, which I don't mind but their was a lack of professionalism amongst the staff. You could see their were stressed and had never been placed in such situations. So we left shortly after and only an 1and half later was my dad prepped for surgery. When I met the surgeon boy was I appauld, the first word in my presence to the nursing supervisor was well I am on a lot of shit lists, yet again another example of a lack of professionalism. They surgery was then completed and all went well, expect for the fact that my dad has fracture blisters and his leg is to bruised that they can't cut the skin to repare the fracture. Well common since only tells you that you shouldn't leave a patient out in the middle of a hallway for 2 hours when his leg needs to be elevated, and granted I did Mickey mouse some furniture around to keep his leg elevated he would have been much more comfortable in a bed. So needless to say that I needed to write my emotions down before they got the best of me and I need to keep an open mind that the next surgery will go much smoother, I am very disappointed in the lack of coordination and professionalism demonstrated by the staff on duty yesterday, and today when I return to the hospital I will make sure that someone knows how I feel (I.e. Hospital administrator).